Privacy Policy

This document outlines the methods by which we gather, utilize, and disseminate your personal data when you visit or engage in transactions on our website, shop.jooancam.com (referred to as the “Site,” “we,” “us,” or “our”).

1. Gathering of Personal Data

Upon visiting the Site, we obtain specific details about your device, your activities on the Site, and the requisite information for processing your transactions. We may also gather additional details if you contact us for assistance.

In this Privacy Policy, any information that can identify an individual is referred to as “Personal Data.” Further details regarding the types of Personal Data we collect and the reasons for collecting it are provided below.

Device Information

We collect information such as your web browser version, IP address, time zone, cookie information, pages or products viewed, search queries, and interactions with the Site.

Purpose: To ensure that the Site is displayed correctly and to analyze user behavior for website optimization.

Collection Method: Automatically collected through cookies, log files, web beacons, tags, pixels, or similar technologies when you access the Site.

Order Information

We collect information such as your name, billing address, shipping address, payment details, email address, and phone number.

Purpose: To provide products or services, process payments, arrange shipping, provide invoices or order confirmations, communicate with you, and screen orders for potential risks or fraud.

Collection Method: Provided directly by you during the ordering process.

Customer Support Information

We collect information necessary to provide customer support services.

Collection Method: Provided directly by you when you contact us for assistance.

2. Utilization of Personal Data

We use your Personal Data to provide our services, including offering products for sale, processing payments, managing order fulfillment, communicating with you, and keeping you informed about new products or services.

3. Legal Basis for Processing

In accordance with the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your Personal Data based on one or more of the following legal grounds:

• Your consent;
• Performance of a contract;
• Compliance with legal obligations;
• Protection of vital interests;
• Performance of tasks carried out in the public interest;
• Our legitimate interests, provided that these interests do not override your fundamental rights and freedoms.

4. Data Retention

We retain your Personal Data for record-keeping and business purposes unless you request its deletion or applicable laws require otherwise.

For more information about your right to request deletion, please refer to the “Your Rights” section below.

5. Automated Decision-Making

If you are an EEA resident, you have the right to object to decisions based solely on automated processing that significantly affects you.

We do not engage in fully automated decision-making using customer Personal Data.

6. Do Not Track

We do not alter our data collection and usage practices in response to “Do Not Track” signals because there is currently no consistent industry standard for responding to such signals.

7. Policy Updates

We may periodically revise this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons.

Any updated version of this Privacy Policy will be published on the Site.

8. Sharing of Personal Information

We may share your Personal Data with service providers such as Shopify and Google, which assist us in providing our e-commerce platform, website services, and analytics.

We do not share your Personal Data with other third parties without your consent, except when necessary to provide our services or comply with applicable legal obligations.

9. Information Security

We implement reasonable precautions and follow industry best practices to protect your Personal Data from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Use of Personal Information

We use the Order Information we collect to fulfill orders, process payments, arrange shipping, communicate with customers, provide customer support, and screen transactions for potential fraud.

We do not use your Personal Data for advertising purposes without your consent.

11. Your Rights

You may have the right to access, correct, update, or request the deletion of the Personal Data we hold about you, subject to applicable laws.

To exercise these rights, please contact us at: cam720-vipservice@qalink.cn

12. Contact

For questions, inquiries, or complaints regarding this Privacy Policy or our privacy practices, please contact us at: cam720-vipservice@qalink.cn

If you are dissatisfied with our response, you may have the right to submit a complaint to the relevant data protection authority.